Frequently Asked Questions
Everything you need to know about shopping with House of Marivelle.
How long will it take to receive my order?
Standard domestic shipping typically takes 3-7 business days. You will receive a tracking number via email as soon as your package departs our warehouse.
What is your return policy?
We offer a 30-day return window for all unused and unopened items in their original packaging. Please visit our Returns Portal to start a request.
Do you ship internationally?
Yes, House of Marivelle ships to over 50 countries. International shipping rates and delivery times are calculated at checkout based on your location.
How can I track the status of my shipment?
Once your order is processed, you will receive a shipping confirmation email containing a direct link to track your package in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are your products covered by a warranty?
Many of our curated items come with a manufacturer's warranty. Please check the specific product description for details or contact our support team for assistance.